
Chatbots
How Can ChatGPT Revolutionize Contact Centers?
Contact centers are a critical touchpoint for businesses to engage with their customers, but they can also be a major source of frustration for both
Contact centers are a critical touchpoint for businesses to engage with their customers, but they can also be a major source of frustration for both
Cloud contact centers are a type of customer service technology that allows businesses to manage and route customer inquiries and communications through a cloud-based platform.
Businesses realized in the late 80s that serving customers remotely & be available when the customer needs you is more productive & cost-effective than helping