Gohighlevel CTI Connector

Integrate your HighLevel CRM with Amazon Connect

Octave HighLevel CTI Connector for Amazon Connect is specifically developed for Amazon Connect customers who are looking for seamless integration between HighLevel and Amazon Connect. Amazon Contact Control Panel (CCP) runs inside HighLevel CRM and allows agents to use call control in using an embedded softphone. Agents spend less time on redundant lookups and switching between different tabs and applications to access data from CRM.

Phone Call

Activity is automatically linked to a matched caller.


can change states e.g. Ready, Not-ready, Break.

Customized Dashboard

Built-in Channel and Queue based reporting agent dashboard.

Quick Onboarding

Built on industry standards make it flexible to integrate with your existing CRM application.

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Equip your agent with the right tools

Octave HighLevel CTI Connector empowers your agents with the right tools to increase First Call Resolution (FCR) by reducing Call Handle Time. By using Octave CTI Connector customer’s data is automatically popped-up on the agent screen against ANI ( or any unique field). All your Contact Center Administrator needs is one-time configuration and there you go.

What Octave HighLevel CTI Connector got out-of-box?

Flexible Pricing

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