Integrate your HighLevel CRM with Amazon Connect

Octave HighLevel CTI Connector for Amazon Connect is specifically developed for Amazon Connect customers who are looking for seamless integration between HighLevel and Amazon Connect.
Amazon Contact Control Panel (CCP) runs inside HighLevel CRM and allows agents to use call control in using an embedded softphone.
Agents spend less time on redundant lookups and switching between different tabs and applications to access data from CRM.

Equip your agent with the right tools

Octave HighLevel CTI Connector empowers your agents with the right tools to increase First Call Resolution (FCR) by reducing Call Handle Time. By using Octave CTI Connector customer’s data is automatically popped-up on the agent screen against ANI ( or any unique field).
All your Contact Center Administrator needs is one-time configuration and there you go.

What Octave HighLevel CTI Connector got out-of-box?

Want to see Octave Agent Desk in action?

We offer 14 days free trial - No credit card or any other upfront payment needed. Our team will help you to set up with your Amazon Connect instance and you can start using it.

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We are an AWS Partner company with offices in Europe, the Middle East and Asia. We have distributed team consisting of Solution Architects, Product Owners and Partner Networking.
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Why OctaveBytes?
Boost Your Customer Experience
Businesses are recognizing the power of customer experience (cx) when it comes to growing loyalty, lowering operational costs and securing long-term growth.
Plan Your Way to Motivate Employees
Employees expect flexibility in their work schedules — especially when there’s been long shifts to remote.

Why OctaveBytes?

We are an AWS Partner company with offices in Europe, the Middle East and Asia. We have distributed team consisting of Solution Architects, Product Owners and Partner Networking.

Boost Your Customer Experience

Businesses are recognizing the power of customer experience (cx) when it comes to growing loyalty, lowering operational costs and securing long-term growth.

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