Processing, storing, and using data on a website

You might be requested to provide specific information on our website pages. It might contain fundamental details about you, including your name, address, and phone number(s), your company needs or difficulties to solve, or some key details about your requirements. In order to offer you Octavebytes’ customised products and services, we can keep your personal information and process it on your behalf. You might need to sign up/start a chat or post a comment on our blog.

No personal information will be disclosed to third parties unless it is necessary for legal compliance, dispute resolution, or the enforcement of our agreements with you.

Use of Google Analytics, Adwords, Tags and online Marketing tools

  • We use Google Analytics, Adwords, Tags, Digital Marketing solutions cookies, and similar technologies on our website. We might use tracking code in our emails to help us understand user behavior on our website, conversion tracking, and website traffic analysis and limit spam. We verify that all software that treats personal information complies with GDPR.

  • The marketing tools described above may insert cookies in your browser after allowing it to do so.

Customer Data

  • Our Products CTI Connector or wallboard is only reading data from Database or CRM & creating an engagement in CRM/DB, but no user information is being saved within our connector nor are we sharing information with any third-party application.

  • The only software that Octavebytes provides stores customer information is Agent Desktop (Module which provides small CRM within the tool to store client information). It stores and manages customer information as configured by the client.

  • we never share any information with any third-party application.

Declaration of Agreement

By using our web pages, you agree that the personal data voluntarily submitted by you may be stored by us and processed and used in accordance with this policy.

Cookies and Other Tracking Methods

When you view our website, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies, which are tied to personal information, do not spy on you. Rather, they help you navigate a website as easily as possible. Cookies can help us provide information that is targeted to your interests and they allow us to better understand how users use our site, which in turn helps us focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our site, may not work properly in that case.

Cookies from Third Parties

Cookies from third parties, e.g., Google Analytics, Google Maps, YouTube, Mautic etc., may be used on our website with your consent.