CRM Integration with Amazon Connect
Are you looking to streamline your customer service and increase efficiency? Look no further. We are here to provide the integration service for your CRM
How Can ChatGPT Revolutionize Contact Centers?
Contact centers are a critical touchpoint for businesses to engage with their customers, but they can also be a major source of frustration for both
Why KPIs are Important for Business?
Why KPIs are important for contact centers? Key Performance Indicators(KPI’s) have driven inter-company development for many years prior to the advanced technical software capabilities we
Why Cloud Contact Center is Important for Businesses?
Cloud contact centers are a type of customer service technology that allows businesses to manage and route customer inquiries and communications through a cloud-based platform.
Australian Energy Renewable Company & Amazon connect with HubSpot CTI
Amazon Connect & HubSpot CTI Connector A Leading Australian energy renewable appliance company chooses Octavebytes to revamp their contact centre operations with Amazon Connect, the company’s
Why CTI Integration for Contact Centers?
Businesses realized in the late 80s that serving customers remotely & be available when the customer needs you is more productive & cost-effective than helping
