Octavebytes

About Our Company

Octavebytes is innovating the customer experience. As an AWS Select Tier Services partner & Amazon Connect Service Delivery Partner, we specialize in the design, delivery & migration of businesses to Amazon Connect, a next-generation cloud call centre. Our expertise is focused on CTI connectors, backoffice & IVR integration, Devops, customized reporting, AI Chatbots and Omnichannel. Customer Experience is the core of our product development and solution design strategy. We believe customer interactions should be Easy, Effective, Consistent and Insightful across all channels.

Devops Services

To make your operations efficient, and improve your deployment time & quality,  our DevOps experts can help you implement best DevOps practices.

Amazon Connect

Amazon Connect is easy to set up Omnichannel Cloud Contact Center. It delivers dynamic, natural and personalised experiences to enhance Customer Experience at a lower cost. If you are looking for a cloud solution for your Contact Center which provides a unified experience across multiple channels, such as Voice, Chat, and Email, welcome to the Octavebytes Amazon Connect page. Octavebytes help you to uncover the benefits which Amazon connect will bring to your business.

Our Integrations

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